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  • ⚠️ BETA VERSION

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Client
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# Code Type Acro Company Name Email Phone Country State Actions

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Client Information

Client:

Telephone:

Address:

Email:

Create Client
Add Agent for this Client
Please create an agent for .
The agent is the person from the company responsible for an order. You can create multiple agents for a client.
You can close this form and add agents later if you wish.
Payment terms · optional
Optional — default terms apply automatically to every new order for this client.
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Terms can be updated anytime from the client profile.
Create New Agent
Create User
Client Infos
Create Agent
Create New Agent

First, select a client for this agent

Create New Agent
Task Details

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Cancel Order

Please confirm before continuing.

Order #
Client
Value $

You will be asked to provide cancellation details and refund information in the next step.

Order Details

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BETA VERSION - Important Information
⚠️ BETA VERSION NOTICE

We're excited to announce that Fox Nebula is currently in BETA!

As we've just launched, you may encounter some bugs or issues. If you do, please help us improve by reporting them immediately.

Report Issues To:

📧 Email: admin@foxnebula.com

📞 Phone: 718-412-9040

When reporting issues, please include:
  • A description of what happened
  • What you were trying to do
  • A screenshot of the issue (very helpful!)
Device Recommendation: This app is not fully responsive yet. For the best experience, please use a computer or laptop.
Your feedback is invaluable in making Fox Nebula even better for everyone!
Manage Shipping Labels
Add tracking numbers or upload labels for this order.
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Edit Package Dimension
Please enter a package name.
Length must be greater than 0.
Width must be greater than 0.
Height must be greater than 0.
Weight must be greater than 0.
Delete Package Dimension
Warning: This action cannot be undone.

Are you sure you want to delete this package dimension?

Package Name:
Add Tracking Number

Package dimension tracking

Please enter a valid tracking number.
Maximum 50 characters
Upload Label Document

Shipping label for this package

Click to browse or drag & drop

PDF only · max 10 MB

Please select a PDF file.
Upload a shipping label document for this package dimension.
Delete Tracking Number
Warning: This action cannot be undone.

Are you sure you want to delete the tracking number?

Tracking Number:
Delete Label Document
Warning: This action cannot be undone. The file will be permanently deleted.

Are you sure you want to delete the label document?

File:
Add Master Tracking Number

Applies to the entire shipment

Please enter a valid master tracking number.
Maximum 100 characters
Delete Master Tracking Number
Warning: This action cannot be undone.

Are you sure you want to delete the master tracking number?

Master Tracking Number:
Upload Master Label

Master label for the entire shipment

Click to browse or drag & drop

PDF or Excel · max 10 MB

Please select a valid file.
Upload a master shipping label for the entire shipment.
Delete Master Label Document
Warning: This action cannot be undone. The file will be permanently deleted.

Are you sure you want to delete the master label document?

File:
Mark Order as Completed

You are about to mark this order as COMPLETED.

Select your preferences below (all optional), then click Complete:

Package Dimensions

Would you like to add dimensions now?

Notifying the client will send an email with the completion details.
Add Internal Team Member
Please select a user.
Optional: Specify the team member's role in this order
Optional: Add any relevant information or instructions
Add External Team Member
Please enter the team member's name.
Please enter a valid email address.
Optional: Specify the team member's role in this order
Optional: Add any relevant information or instructions
Note: External members will only receive notifications if these options are enabled
Confirm Deletion
Are you sure you want to remove this team member?
Team Member Details:
Name:
Email:

This action cannot be undone. The team member will be removed from this order.

Task Messages
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0 file(s) selected
Max file size: 10MB per file. Supported: Images, PDF, DOC, DOCX, XLS, XLSX
Choose Delivery Address
Click on an address below to select it. The address will be automatically populated in the delivery address field.
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No Additional Addresses

This client doesn't have any additional delivery addresses yet.

Add Address
Order Lock
View only. Only Admin users or the person who set this lock can change lock settings. You can review the details below.
Order is Locked
Restricted actions are blocked for non-exempt users.
A note is required when locking an order.

Users listed here are not blocked by the lock for actions they are already allowed to do (based on their own roles and permissions). Being listed does not grant extra order permissions (for example, a user without “edit order” still cannot edit the order). It also does not allow changing this lock — only Admin or the user who set the lock can manage lock settings.

Available users
  • No users available
Can bypass 0
Bypass means the lock is ignored for their permitted actions only — not for editing this lock.
No users selected
Admin users always bypass the lock for operations and can always manage lock settings — they don't need to be listed here.
Choose lock scope

Select how broadly this lock should apply

or
Edit Priority
Please enter a priority name.
Please select a color.
Edit Status
Please enter a status name.
Please select a color.
Edit option
Payment status colors
Customize badge appearance on Current, Completed & Shipped orders

Select a background and text color for each payment status, then click Save to apply your changes.

Notify internal users –

Select internal users who will receive an email when this status is set on an order.

Notify internal users –

Select internal users who will receive an email when this delivered status is set on an order.

Edit Delivery Method
Please enter a delivery method name.
Please select a color.
Edit Client Type
Please enter a client type name.
Please select a color.
Edit Delivered Status
Please enter a delivered status name.
Please select a color.
Shipment Status
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Manage Shipments
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This order has multiple shipments

What would you like to cancel?

Order

Shipments on this order

Choose an action

Some shipments are already shipped

Review the impact below before continuing.

What will happen Shipments that have not been shipped will be marked as CANCELLED. Shipments already delivered (YES) will keep their delivered status.

Shipments summary

Cannot remove this shipment

Delivered status must be cleared first.

Set Delivered to a non-delivered status for this shipment, then try again.
Shipments marked YES are locked to protect delivery records.

Shipment details

Remove a completed shipment?

This action is permanent and cannot be reversed.

Status is Completed Removing this shipment permanently deletes its packages, documents, tracking numbers, and labels.
This action cannot be undone. All data tied to this shipment will be gone permanently.

Shipment details

Remove this shipment?

Please review the details below before confirming.

This action cannot be undone. All data tied to this shipment will be permanently removed.

Shipment details

Notice
Compose Message
Recipients
How recipients receive messages:
  • Internal users will receive their message within the platform message portal
  • External users and clients will receive their message by email
To
Select users from your company
Enter email and name, then click + to add
CC
Select users from your company
Enter email and name, then click + to add
Send message to client
Client
Note: Select a client to send this message to them via their agent's email.
Link the message to an Order
Link to Order
Note: Please click on the "Validate" button to make sure the order number exists for your company.
If provided, order will be validated against selected client
Message

Click to browse or drag & drop files here

Supports images, PDFs, and documents