Simplify Your Order Fulfillment Process
Streamline your production workflow with our intuitive order management system designed for custom service businesses.
Streamline your production workflow with our intuitive order management system designed for custom service businesses.
Everything you need to manage orders efficiently and keep your clients informed
Quickly create and manage client orders — no need for quote generation. Upload order documents, enter order details, set delivery information, and assign responsible team members — all in one streamlined form.
Track every order as it progresses through clear stages: Not Started → In Progress → Completed → Delivered. Maintain full visibility on each step of the fulfillment process.
Assign orders to team members, add internal notes, and ensure everyone stays in sync on priorities, responsibilities, and deadlines.
Easily create, view, and manage client profiles. Access company details, contact info, and associated orders whenever needed — saving time and improving client relationships.
Create multiple user accounts with different roles such as Admin, Production, and Seller. Control who can see, edit, or manage specific data.
View all your orders in one place. Quickly switch between Current, Completed, and Shipped orders to stay organized and prioritize action.
Clients are automatically notified only when their order is marked as Completed and Shipped, keeping them informed without extra effort from your team.
Access detailed performance insights to support smart decision-making. View production speed, team workloads, delays, and trends to improve efficiency.
Schedule appointments with clients for consultations, installations, or pickups — linked directly to each order and tracked in your dashboard.
Upload and attach photos of delivered items or completed work to each order. Maintain a visual record and confirm delivery quality with clients.
OrderFlow was born out of frustration with existing order management systems that were either too complex or didn't address the specific needs of custom service businesses.
We specialize in helping businesses that manage production workflows - from custom manufacturers to service providers who need to track complex orders through multiple stages.
Our mission is to simplify order management so you can focus on delivering exceptional service to your clients.
A streamlined workflow designed to simplify your order management process
Add a new client with full contact and business details. Every order is linked to a client for easy organization.
Create a new order, upload documents, enter order infos, and delivery details. Assign team members as needed.
Update the order status as it moves from Not Started to Delivered. Monitor progress in real time.
When an order is completed and shipped, the client is notified automatically—no manual follow-up needed.
Watch our 2-minute demo video to see how OrderFlow can transform your order management process.
Choose the plan that fits your business needs
For small teams getting started
For growing businesses
For large organizations
Need something custom? Contact us for enterprise solutions.
Trusted by hundreds of businesses worldwide
CEO, Design Studio
"OrderFlow has transformed how we manage our production workflow. The visual tracking system and client notifications have significantly improved our efficiency and customer satisfaction."
Production Manager, TechFab
"The team collaboration features are incredible. We've reduced our order processing time by 40% since implementing OrderFlow. The mobile app is a game-changer for our team."
Owner, Custom Prints Co.
"As a small business owner, I needed something simple yet powerful. OrderFlow delivers exactly that. The client portal has helped us maintain transparency and build trust with our customers."
Welcome to OrderFlow. These Terms of Service ("Terms") govern your access to and use of our web-based platform and services (collectively, the "Service"). Please read them carefully before using our platform.
By creating an account, subscribing to a plan, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
OrderFlow provides a cloud-based solution for managing custom orders, production workflows, and service fulfillment tracking. We are a software provider only and do not manufacture products, fulfill orders, or provide logistics services. Our liability is limited to the software platform functionality.
You are granted a non-exclusive, non-transferable, limited right to access and use the Service for your internal business purposes, subject to these Terms.
You agree not to:
You are responsible for all activities conducted under your account and for ensuring that all Authorized Users comply with these Terms.
You agree not to:
You grant us a limited, non-exclusive license to:
Each party represents that:
You warrant that:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
Limitations do not apply to:
You agree to defend, indemnify, and hold us harmless from claims arising from:
We will defend you against claims that the Service infringes valid third-party intellectual property rights, subject to:
The following sections survive termination: Definitions, Data Rights, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and General Provisions.
Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including:
The affected party must provide prompt notice and use reasonable efforts to mitigate delays.
Either party may seek injunctive relief in court for:
These Terms are governed by New York law without regard to conflict of law principles. Any court proceedings shall be in the state or federal courts of New York County, New York, and you consent to personal jurisdiction there.
If any provision is unenforceable, the remainder shall remain in full force and effect.
These Terms, together with the Privacy Policy and referenced policies, constitute the entire agreement and supersede all prior understandings.
For legal notices and disputes:
For support and general inquiries:
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when businesses use our platform to manage their order workflows. We act as a software provider (SaaS) to companies that manage production orders and service delivery. We do not fulfill or manage orders directly — our role is to provide the tools for businesses to manage their own data and operations.
Each business using our platform is responsible for the data they collect and enter. They act as the data controller for their client and order data. Our platform processes this data on their behalf in accordance with our terms of service and applicable data protection laws.
We ensure that third-party providers adhere to strict data protection standards.
To exercise your rights, contact us at [Insert Contact Email]. Businesses using the platform are also responsible for fulfilling such requests from their own clients.
If you access our services from outside the country of hosting, your data may be transferred and stored in jurisdictions with different data protection laws. By using our platform, you consent to these transfers.
We may update this Privacy Policy as our platform evolves. Significant changes will be communicated through our website or via email notifications.
We may also collect other information not specifically listed here when necessary to provide our services. Any such information will be handled in accordance with this Privacy Policy.
If you have questions or requests regarding your data or this policy, please contact us at: [Insert Email Address]